You are welcome to share how your day has been, ask for company or join an ordinary subject when you would rather think about something else. Listening with care matters more than having the perfect answer.

Everyday company matters

A friendly exchange can break up a quiet day, bring a different perspective or simply give you somebody to laugh with. You can talk about how you feel or choose an everyday subject that gives your mind somewhere else to go.

Listen with care

Acknowledge what somebody has shared, ask what kind of conversation would help and give them room to choose the subject. Personal experience can be offered gently without assuming that the same answer suits everyone.

When another kind of support would help

ChatFriends offers friendship and everyday company. When a difficult day calls for trained help as well, our mental health help page brings together trusted services across the UK. If somebody’s life is in immediate danger, call 999 or go to A&E.

Listening can be simple

A thoughtful reply may be as simple as acknowledging what somebody said and asking whether they would like to talk about it or enjoy a change of subject. People often value being heard more than receiving a perfect answer.

Personal experience can help another member feel understood. Share what was useful to you while leaving room for their circumstances and choices to be different.

Ordinary conversation belongs here too

Wellbeing chat does not have to stay serious. Music, television, hobbies, food and the ordinary events of the week can offer welcome company when somebody wants a lighter subject.

A room can move between thoughtful conversation and everyday humour. Let the person speaking guide how much they want to share, and allow the subject to change naturally.

Ask for the kind of company you want

You can say that you would like somebody to listen, or ask for a lighter subject and enjoy ordinary conversation. A simple, honest message helps other members understand how to meet you in the moment.

Open ChatFriends

Create a free account and join the wider UK community.

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